Internet connection
Test your internet speed and quality via the non-bias, third-party platform: Fast.com
(Remember to use the correct device and network during this test.)
Tips to improve your connection
- Close all other programs or applications
- Reduce the number of devices using the network during your lesson
- Move closer to your router or connect via ethernet cord
Network blocks
- Antivirus programs can block your connection to Cambly. Try adding Cambly to your antivirus whitelist or disable the antivirus program.
- Corporate networks, universities, and public wifi sources often block certain connections. Try using a private internet connection before entering your lesson.
If you need more help, please send us a screenshot of the complete test results.