Try these suggestions to improve the quality of your connection on Cambly.
COMPUTER
| Browser |
Network |
Hardware |
- Use Chrome
- Use an incognito window
- Disable all Chrome browser extensions
- Ensure that both Chrome and your OS are up-to-date and installed correctly
|
- Close any programs or applications running in the background including scans or updates
- Avoid having other devices use the same network during your lessons
- Try tethering your mobile network if your Wi-Fi is weak
- Disable all firewalls, anti-viruses, ad-blockers, or VPNs that could be interfering
|
- Restart your computer and router
-
Move closer to your router
- Use an Ethernet cable instead of Wi-Fi
|
MOBILE DEVICE
- Try using a Wi-Fi connection instead of your mobile data or vice versa
-
Check the following:
-
- You're using the latest version of the app
- You have enough storage capacity
- Your battery isn't low
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No other applications are running in the background or using your mic